Friday, August 15, 2008

Hosting can be shared

In the past, our online training sessions have been very structured, and we've always tried to make sure that each online meeting room only ever had a single 'host' - or administrator - at a time. Partially, this was so that we didn't have any contention regarding the various features and settings one can manipulate as a host, but also because it was easier to visualise - a presenter manages the room as a host, while participants have no extra control. However, we discovered this week that it was actually advantageous to have two hosts in the room: the original presenter, along with a second, more technically able user, who was able to provide quick support for the presenter, who may be more focused on their presentation.

From a presentation point of view, this is a great feature, as it basically allows a presenter to get on with the task of presenting, and be backed by a technical user able to make live changes in the background. This might include allowing users into the meeting, changing speaking privileges for noisy users, or simply bringing up the noteboard and editing it with some live information.

We asked MegaMeeting about this feature, and whether they recommended it, and, as usual they got back to us within a few hours of us e-mailing them, basically confirming that there were no issues as long as there was good communication between the Host and the Moderator. (Sam)

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